Updated Wednesday 1 September 2021
We are excited to welcome you back to Norden Farm this season.
We want everyone to feel safe and happy when they visit The Farm and the safety of our audience, team and artists remains our priority.
Below is all the information you need to help you to prepare for your visit (this information is subject to change as guidelines are updated).
If you are displaying symptoms of Covid-19
If you are displaying symptoms of Covid-19 (Coronavirus), it is very important that you follow government guidelines and do not visit Norden Farm. If you are unwell with coronavirus symptoms or having to self-isolate, please contact the Box Office and we will arrange for your ticket cost to be credited to your Norden Farm account.
Booking information and contactless e-ticketing
Tickets for events and classes must be booked in advance via our website or over the phone with our Box Office team.
If there is a cut off time for booking, you will find this information on the website event page. Please note that tickets will not be available from our team in person or on the door.
We have replaced physical tickets with barcoded e-tickets. If you are unable to book an e-ticket, please speak to a member of our Box Office team.
Digital e-tickets will be sent out ahead of your event. When you arrive at Norden Farm your tickets can be self-scanned from your mobile device or a print-out, at one of our new contactless scanning points.
From September 2021, we will be offering some special socially distanced film screenings for those who feel more comfortable with the arrangement. Seats will be socially distanced, face coverings will need to be worn and food / drink will not be allowed within the theatre.
We encourage our audiences to continue to wear face coverings around the building (unless exempt), unless eating and drinking. From Monday 19 July, food and drink will be allowed in the Courtyard Theatre.
Hand sanitiser stations and hand washing
Hand sanitiser stations can be found at each entrance to the building and at other points throughout the venue. Please use the sanitiser on arrival.
All toilets are stocked with anti-bacterial hand soap, and stringent hand washing guidelines will be in place for all employees to supplement our current personal hygiene policy.
Increased cleaning and sanitising
Our already high cleaning standards will be enhanced by a cleaning programme designed to sanitise the high touch points.
The Air Conditioning system in the Courtyard Theatre, Studio and FOH toilets extracts air and pulls in fresh air from outside. Air is not recirculated. We have a heat recovery system that uses the extracted air to heat up the fresh air as it is drawn into the building.
You will find tables in our foyer, on the Outdoor Terrace and Barn areas, please note that these are limited and subject to availability. If you would like to reserve a table please contact the Café Bar team at firstname.lastname@example.org
If you have booked a Pre Show Dinner Offer a table will be reserved ready for you.
We recommend pre-ordering order food or drinks for before the show and / or interval in advance of your visit. You can do so by phone or email in advance of the show. Call us on 01628 682566 or email email@example.com, you can also pay for them at this point to save time on the night. You can find out more and view the menus here
Food and drink can now be consumed in the Courtyard Theatre.
We will not be accepting cash payments at our Café Bar. You will be able to pay by card / contactless card payments. Our card machines accept contactless card payments up to a value of £45. All of our card machines will also be equipped with antibacterial covers.
We have installed plastic screens at our Cafe Bar and Box Office to help our staff and customers stay safe when interacting.
If you have any questions, or would like any further information, you can contact our friendly Box Office team at firstname.lastname@example.org or on 01628 788997.
We look forward to welcoming you back to Norden Farm!
Tuesday - Wednesday: 1.30pm - 3pm and 5.30pm - 8pm
Thursday - Saturday: 1.30pm - 3pm and 3.30pm - 8pm
Or click here for our opening times
Box Office / 01628 788997
For Box Office queries, you can email: email@example.com
All performances and workshops spaces at Norden Farm provide total accessibility for those with disabilities. There are lifts throughout the venue, as well as ramped access and adapted toilet facilities. There is also an infra red system in the Courtyard Theatre for customers with hearing difficulties.
Personal assistants accompanying disabled customers will receive a complimentary ticket; please advise at the Box Office when purchasing tickets.
If you require a wheelchair seat, please advise Box Office in advance of the performance.