Booking Fee
All ticket transactions are subject to a £1 transaction fee. As part of their benefits, Norden Farm Silver and Gold Members do not pay this fee. Find out more about Membership here.
Our planned changes to the Booking Fee from 1 May 2026 are currently on hold while we work on updates within our system.
Contactless e-ticketing
We use barcoded e-tickets. If you are unable to book an e-ticket, please speak to a member of our Box Office team.
Digital e-tickets will be sent out ahead of your event. When you arrive at Norden Farm your tickets can be scanned from your mobile device or a print-out, by a member of our team.
Ticket Exchange
If you purchase tickets and subsequently find you are unable to attend, we may be able to exchange your tickets for another event. Please let us know at least 72 hours before the performance. For classes and workshops, please let us know at least 7 working days before the event. A charge of £1 per transaction applies.
Please note that the What’s On guide and Film guide are correct at time of going to print and are subject to change.
Classes are not always held in the same space and are subject to venue change.
Cancellations
In the unlikely event that an event is cancelled by Norden Farm or the promoter, the following options are available:
• Tickets can be exchanged for another event (to the same value)
• The value of tickets can be credited to your Norden Farm box office account
• The value of tickets can be credited to your credit or debit card (the £1 card fee will only be credited if the tickets were the sole purchase)
Making payments
Our Café Bar and Box Office are cashless. You will be able to pay by card / contactless card payments. Our card machines accept contactless card payments up to a value of £100.
Click here for more booking and Box Office information
If you have any questions, or would like any further information, you can contact our friendly Box Office team at [email protected] or on 01628 788997.
We look forward to welcoming you to Norden Farm!
Box Office
Box Office / 01628 788997
For Box Office queries, you can email: [email protected]
Opening Hours
Tuesday - Thursday: 1.30pm - 3pm and 5.30pm - 8pm
Friday - Saturday: 1.30pm - 3pm and 3.30pm - 8pm
Or click here for our opening times
Click here for more booking and Box Office information
Access
All performances and workshops spaces at Norden Farm provide total accessibility for those with disabilities. There are lifts throughout the venue, as well as ramped access and adapted toilet facilities. There is also an infra red system in the Courtyard Theatre for customers with hearing difficulties.
Personal assistants accompanying disabled customers will receive a complimentary ticket; please advise at the Box Office when purchasing tickets.
If you require a wheelchair seat, please advise Box Office in advance of the performance.
There are 6 parking spaces at the front of the building which are reserved for Blue Badge holders only.
We host Relaxed events and screenings each season - click here to take a look at what's coming up. Everyone is welcome to join us for this friendly format. The lights are kept on low and the audience are free to move around, make noise or come in and out of the theatre as needed.
We also have ear defenders available to borrow upon request from our Box Office team.
Café Bar
Click here for information about our Café Bar.
How to Find Us